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  2. AI Customer Intelligence

What is AI Customer Intelligence

Knowing your customers is the basis for effective sales and the development of every business.

AI Customer Intelligence helps you monitor and instantly recognize the threat of customer churn directly from your Business Central homepage.


Key Benefits

React Sooner

Be proactive rather than reactive. Uncover:

  • Which customers are loyal,

  • Which customers are at risk of leaving,

  • What other products they’re interested in,

  • How much more they could spend with you.

Reduce Customer Churn

Get to know your customers thoroughly with a comprehensive AI-driven solution that allows you to make faster, more effective decisions.

Target & Sell

  • Drill down through customer data,

  • See KPIs in seconds,

  • Collaborate more effectively across teams.

More Time, More Money

  • Scheduled and on-demand data refreshes,

  • Drill through customer details,

  • Churn probability charts,

  • Group customers by behavior,

  • Identify at-risk customers,

  • Discover hidden relations, dependencies, and correlations in your sales data,

  • Optimize sales and marketing with data-driven insights.


Designed for Business Central

AI Customer Intelligence integrates seamlessly into Dynamics 365 Business Central, keeping all insights in one place.

With the Executive version, you also gain access to Power BI dashboards, allowing you to visualize your data without switching between multiple applications.


Advanced Features

  • Executive Power BI dashboards,

  • Advanced KPI calculations,

  • Grouping customers by behavior,

  • Data-driven customer insights (preferences, needs, loyalty, churn risk).